JOBS

i have so many friends with jobs and great opportunities opening up and i wanted to share with you the details in case you are on the lookout for work. you can always click that link up top in my navigation bar that says “jobs” to check the job listings on a regular basis, we update this often. see if there is a position you might be the perfect fit for!  

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see the list below for job listings near you! keep in mind it is always best to send all appropriate links & materials when submitting for the positions. – bri

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MY FRIENDS HAVE JOBS FOR YOU …

company name/city: /Commerce, CA

job title: part-time customer service associate

description: P.F. Candle Co. is seeking an outgoing and proactive part-time Customer Service Associate to act as “the voice of of P.F.” via all public-facing communications, ensuring a meaningful and positive experience for our customers from the first impression onwards. The Customer Service Associate will work directly with the Retail team to facilitate day-to-day communications and support across all channels — email, social media, via website reviews, phone, and in-person engagement.

tasks include: Offer timely, comprehensive support to all customers across multi-channel communications. Provide expert knowledge/education on product line. Track, consolidate, resolve, and communicate all customer related issues. Reduce response time and increase customer engagement across all channels.

requirements: 1-2 years minimum of relevant experience. Required: a positive attitude, strong work ethic, and laid-back sense of humor. Can hit the ground running with new projects and is able to self-direct in fast-paced, constantly changing environment. Must: display excellent verbal and written communication skills (your friends say you should be a writer), as well as an understanding of proper grammar. Technical requirements: above average skills in G Suite, Microsoft Office, and Mac platform is key; familiarity with Shopify and Zendesk is preferred; eagerness to learn new platforms is required; may even have experience dabbling in web development and coding. Ideally, we would like to find someone in the Los Angeles area, but we are open to remote positions with the perfect fit. Daily punctuality IS A MUST and working from home is an option with approval.

: For the entire job listing, please visit our .  please email a PDF copy of your cover letter and resume to [email protected] and include “JOB INQUIRY – Part-time Customer Service Associate” in the subject line when you email. Applications without a cover letter will not be considered.

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company name/city: /Commerce, CA

job title: full-time customer service associate

description: P.F. Candle Co. is seeking an outgoing and proactive full-time Customer Service Associate to act as “the voice of of P.F.” via all public-facing communications and assist in scaling the Customer Care department as P.F. grows. This person loves making people’s day, even in the smallest ways, and embodies an “I got this!” when managing projects. The Customer Service Associate will work directly with the Retail team to facilitate all customer service needs, report on customer feedback/data, and implement strategy for improving the department overall.

tasks include: Offer timely, comprehensive support to all customers across multi-channel communications. Provide expert knowledge/education on product line. Track, consolidate, resolve, and communicate all customer related issues. Compile and present customer feedback/data to team and create improvement plan proposals. Reduce response time and increase customer engagement across all channels. Develop weekly, monthly, annual goals/KPI metrics to measure department performance.

requirements: 2-3 years minimum of relevant experience. Required: a positive attitude, strong work ethic, and laid-back sense of humor. Can hit the ground running with new projects and is able to self-direct in fast-paced, constantly changing environment. Must: display excellent verbal and written communication skills (your friends say you should be a writer), as well as an understanding of proper grammar. Technical requirements: above average skills in G Suite, Microsoft Office, and Mac platform is key; familiarity with Shopify and Zendesk is preferred; eagerness to learn new platforms is required; may even have experience dabbling in web development and coding.

:  please email a PDF copy of your cover letter and resume to [email protected] and include “JOB INQUIRY – Full-time Customer Service Associate” in the subject line when you email. Applications without a cover letter will not be considered.

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company name:  / hawthorne, ca

job title: marketing manager (full-time)

tasks include: manage all social media channels, including day-to-day content, engagement, and influencer marketing campaigns. create regular newsletters for our retail and wholesale customers. develop, write, and edit blogs posts in our brand voice. write all catalog and product copy.

more details: cardtorial is a small, creative gift and stationery brand based in the south bay of los angeles. we’re looking for a full-time marketing manager who is interested in working with a small and growing creative business. you’re a great fit for this role if you love spending time on social media and engaging with an online community, have a super creative mind, and are excited to drive the growth of our small business with a dynamic team. we’re looking for someone who is reliable, highly organized, and has a strong attention to detail. more details here! 

: please send resumes and cover letters to [email protected] and with the subject line “Marketing Manager”

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company name: l/Los Angeles (Hawthorne), CA

job title: Production & Operations Associate (full-time)

 tasks include:  Manage incoming and outgoing retail and wholesale orders (invoicing, payment processing, shipping). Maintain order management systems and prioritize orders / production as necessary. Manage laser production schedule and inventory levels. Track, monitor, and order supplies and raw materials. Learn how to use our laser cutter and assist in production. Evaluate and develop office and production processes to maximize efficiency

 more details:  Our Production & Operations Associate would develop a deep know-how of production and be integral in running our small creative business. You want to have ownership over your work and make decisions that impact the way our business runs. You enjoy putting systems in place and making them even better over time.  You love problem-solving, can manage multiple projects at once, and are super organized and detail-oriented. You are passionate about being a part of our team and making a meaningful contribution to our brand!  It is a full-time position with health benefits and has an 18 month minimum commitment. Bachelor’s Degree required. Note: This is an operations position (NOT a creative position). More details here! 

Email us with your resume and cover letter to [email protected] with the subject: “Production & Operations Associate”

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Company Name:  , Los Angeles

Job Title:  Customer Experience (CX) Associate

Tasks Include: Respond to customer emails, engage in live chats, and answer phone calls regarding product and order inquiries| Assist with customer orders, shipping, and processing returns | Be a brand expert and knowledgeable about all products | Be a solutions-minded advocate for complicated situations | Communicate with our warehouses and shipping partners to resolve outstanding issues | Analyze customer feedback and coordinate with management to continuously improve the shopping experience

More Details: Bachelor’s Degree | Background in customer service or sales| Experience working with ZenDesk or a comparable customer service system preferred| Detail oriented and fast paced| Exceptional interpersonal skills| Self-motivated| Excellent with time management| Availability for varied hours/days (holidays and weekends may be required)

Contact:   Please email [email protected] with resume and “CX Associate” in the subject line. This position is full time and candidates must live in the Los Angeles area.

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